FAQ
Questions, answered directly
Direct answers about what Handbook does, who it is for, and what it costs. If something here is not clear enough, that is worth telling us about.
The basics
- What is The Handbook Company?
- The Handbook Company is software for small businesses to manage employee training, onboarding, SOPs, checklists, recipes, operational standards, inventory workflows, and day-to-day execution.
- Who is The Handbook Company for?
- The Handbook Company is built for small business owners, operators, and managers who need a clearer system for team training, standards, recurring work, and operational follow-through.
- Can we explore the product before signing up?
- Yes. You can review the public product pages, browse the local marketplace, and book a live demo before starting a trial.
Training and onboarding
- Can The Handbook Company be used for employee training?
- Yes. The Handbook Company supports employee training with training steps, courses, guides, documents, and role-based expectations that teams can use during onboarding and day-to-day work.
- Can The Handbook Company help with onboarding?
- Yes. The Handbook Company helps with onboarding by giving new hires one place for training steps, courses, documents, standards, and recurring expectations.
- Does The Handbook Company include courses?
- Yes. The Handbook Company includes structured courses alongside training steps, guides, documents, and standards so teams can support onboarding and ongoing learning in one system.
Standards, SOPs, and documents
- Can The Handbook Company manage SOPs?
- Yes. The Handbook Company helps teams manage SOPs, policies, guides, recipes, and other operating standards in one place so expectations are easier to find and follow.
- Can The Handbook Company manage checklists?
- Yes. The Handbook Company includes checklist workflows for recurring work, shift execution, and follow-through so managers do not have to rely on memory or scattered reminders.
- Can The Handbook Company centralize recipes and standards?
- Yes. The Handbook Company can centralize recipes, prep standards, service expectations, SOPs, and reference documents so teams stop searching across chats, binders, and memory.
- Can The Handbook Company centralize a document library?
- Yes. The Handbook Company can centralize policies, SOPs, guides, standards, and other reference documents in the same system as training, checklists, and daily operations.
- Does The Handbook Company support shift guides and reference material?
- Yes. The Handbook Company includes guides and operational reference material so teams can find day-to-day instructions, standards, and supporting context inside the same system.
Inventory and suppliers
- Does The Handbook Company support inventory workflows?
- Yes. The Handbook Company includes optional inventory workflows for checks, forecasting, shopping lists, transfers, source tracking, and setup.
- What inventory tools does The Handbook Company include?
- The Handbook Company includes inventory checks, forecast center workflows, economics visibility, shopping lists, transfers, location and item management, source tracking, and setup support.
- Can The Handbook Company manage supplier and source information?
- Yes. The Handbook Company supports source tracking inside the inventory system and connects that inventory context to the public local marketplace for supplier discovery.
The Handbook Assistant AI
- What is the Handbook Assistant AI?
- The Handbook Assistant AI is an approval-based assistant on supported handbook pages that can answer questions and propose structured changes while keeping people in control.
- Can the Handbook Assistant AI change data automatically?
- No. The assistant can propose actions, but every write still requires explicit human approval before anything is applied.
Fit for your business
- Is The Handbook Company useful for coffee shops?
- Yes. The Handbook Company is a strong fit for coffee shops that need employee training, recipes, standards, checklists, onboarding, and inventory workflows in the same operating system.
- Is The Handbook Company useful for restaurants?
- Yes. The Handbook Company can help restaurants centralize SOPs, onboarding, checklists, recipes, operational standards, and inventory-related work across the team.
Pricing and trials
- How does pricing work?
- Each handbook is its own subscription at $30 per month plus $5 per accepted user. Pricing applies per handbook even if you own more than one.
- Is there a free trial?
- Yes. Every new handbook starts with a 15-day free trial. No payment method is required to start, but you will need to add one before the trial ends to keep access.
Still deciding?
The trial is the fastest way to find out. Or book a demo and ask in person.